Terms and Conditions
Effective as of August 2024
These Terms and Conditions ("TOS") apply when you access the website www.tallulahworld.com (the “Website”) or place an order to purchase any products from Tallulah Rose, the trading name of E.G. Home Ideas Ltd, a registered company in Cyprus.
Any reference to “we”, “our”, or “us” refers to Tallulah Resortwear (E.G. Home Ideas Ltd). References to “you” or “your” refer to you, the user or customer accessing our Website and placing an order.
By using this Website or placing an order, you agree to be bound by these Terms. If you do not accept the Terms, please do not use the Website. We may revise these Terms at any time without prior notice. Changes made after an order is placed will not affect that order unless required by law.
PAYMENT & PRICING
We accept most major credit and debit cards, as well as secure payment methods including PayPal and Apple Pay. You do not need a PayPal account to check out using PayPal.
All prices are displayed in Euros (€) and include VAT where applicable. Additional shipping charges, duties, and taxes may apply depending on your delivery destination and will be shown at checkout.
PRODUCT AVAILABILITY
While we strive to ensure the availability of all items displayed on our Website, products may sell out or become unavailable without prior notice. Adding an item to your cart does not reserve it, and it may still be purchased by other customers.
All our pieces are crafted in limited quantities and feature hand block prints made using traditional techniques. For this reason, we do not restock collections within the same year. Each collection is seasonally exclusive and, once sold out, may not return. However, similar designs or prints may appear in future collections.
We reserve the right to cancel any order due to stock unavailability, suspected fraud, pricing errors, or at our discretion.
SHIPPING & DELIVERY
We offer complimentary domestic shipping within Cyprus.Worldwide shipping is available via DHL.
Orders are typically dispatched within 2–3 working days. A shipping confirmation and tracking number will be provided once your order has been sent.
Please note: Orders placed after August 8th will be shipped after August 24th due to our holiday period.
For full details, please refer to our Shipping Policy.
RETURNS & EXCHANGES
We want you to be fully satisfied with your purchase. If not, you may return full-priced items within the following timeframes:
14 calendar days of receiving your order
7 calendar days for local (Cyprus-based) returns
All items must be unworn, unused, in original condition, and with all tags attached. Returns that do not meet these conditions may be refused.
Returns are not accepted on:
Sale items (final sale)
Items that have been worn, altered, or damaged
Items returned outside the return window
Return shipping is the responsibility of the customer. Please retain a tracking number and courier proof, as we are not liable for parcels lost in transit. The original invoice must be included in the return.
Refunds (excluding original shipping and return courier fees) will be processed within 10 business days after receipt and inspection of returned goods.
At this time, we do not offer exchanges. If you would like a different size or item, please return the original and place a new order.
For full details, please refer to our Returns Policy.
CANCELLATIONS
We are currently unable to accept cancellations once an order has been placed. Please double-check all order details before proceeding to checkout.
We reserve the right to cancel any order at our discretion, including in cases of suspected fraud, stock discrepancies, or pricing errors.
FAULTY ITEMS
If you receive a faulty or incorrect item, please contact us at [insert email] within 48 hours of delivery. We will arrange a replacement if available or offer a full refund if the item cannot be replaced.
INTERNATIONAL ORDERS
Customers outside the EU are responsible for any customs duties, taxes, or import fees. These charges are non-refundable and must be paid by the recipient. We recommend checking with your local customs office before placing an order.
PRIVACY & PERSONAL DATA
By placing an order, you agree to provide accurate and complete personal information. We respect your privacy — all personal data is handled according to our Privacy Policy and will never be shared with third parties without your consent.
INTELLECTUAL PROPERTY
All content on this Website — including but not limited to text, design, graphics, images, logos, and software — is the intellectual property of Tallulah Rose or its licensors. You may not reproduce, copy, modify, or exploit any part of this Website or its content without prior written permission.
LIABILITY
To the extent permitted by law, we are not liable for any indirect, special, incidental, or consequential damages, or loss of profits, arising from the use of this Website or products purchased.
GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Cyprus. Any disputes shall be subject to the exclusive jurisdiction of the Cypriot courts.